All items are individually made and will come with unique characteristics.

Hand washing is recommended however all pieces are dishwasher and microwave safe, unless otherwise noted.

Any questions about items in the shop, please don’t hesitate to reach out.

Shipping & Packaging

Shipping is included in your order. Shipments will be made out as soon as possible by the courier of our choosing. Once items are packaged & shipped you’ll receive a tracking number for your order.

Damaged Products

We take great care in packaging every order; however, ceramics are delicate and accidents can happen! Once you receive your order, please examine all items carefully. All damage claims must be made via email to alyohceramics@gmail.com & within 7 days of delivery receipt.

Return & Exchange Policy

Please note that because we donate proceeds, we do not except returns or exchanges. However if you are unsatisfied with your order, please contact us at alyohceramics@gmail.com.

Please keep in mind that customers are responsible for return shipping and should ensure returns are packed carefully. We cannot provide refunds for items that are returned damaged.